I have an eight-year old son named David. I’m sure he’ll be appearing in this blog frequently. The things he says are smart, insightful, sincere, and hilarious. So, oddly enough, I’m kicking off my Corporate Etiquette series with David.
I recently told David I was going to be his Cub Scout Den Leader. His response to me was, “Mom, that’s okay, I’d really rather a professional do it.” That’s my David. I can’t say I blame him in this case. I didn’t know the difference between a Bear, Wolf, or Tiger. (The Cub Scout ranks, not the animals – I’ve got those down.) I didn’t have a uniform. I didn’t know The Promise, The Law of the Pack, the handshake, the salute, or the Motto. (Yes, it’s almost as bad as pledging a sorority.) Nothing about me or my statement of den leadership gave David confidence in my ability to actually lead these boys.
Can you relate to that feeling? The feeling that the person you’re talking to isn’t up for the challenge? Something about them doesn’t feel quite professional. You lack confidence in their ability to deliver. It reminds me of why corporate etiquette is invaluable. Knowing corporate etiquette sends a message of professionalism – it lands the client, it impresses the boss, it instills confidence in colleagues.
Corporate etiquette is about the details that matter! Not understanding how to communicate, look, and act in the corporate world will send people looking for a “real professional.” In my upcoming series of blogs, Corporate Etiquette: Details that Matter, I’ll be covering the rules of etiquette that allow people to view you as a competent, successful, and confident professional.
This series will cover:
- How to communicate like a professional Email, texts, social media, smart phones … our means of communicating have changed dramatically from twenty years ago. The good news is that there is nothing new about the etiquette of communication. Just like the manners we were taught twenty years ago, today’s communications need to be thoughtful, effective, and clear.
- How to look like a professional In a recent Newsweek article, The Beauty Advantage, a poll of corporate hiring managers found that, “When it comes to getting hired in the first place, 57 percent of managers believe an unattractive (but qualified) job candidate will have a harder time getting hired; 68 percent believe that, once hired, looks will continue to affect the way managers rate job performance.” Depressing news? No! We can choose an image that doesn’t distract from what we have to offer professionally.
- How to act like a professional Beyond the boardroom, our actions at networking events, working lunches, office parties, etc. are all important. From dining etiquette to the art of conversation, once again, details matter!
These are the topics I’ll cover in Corporate Etiquette: Details that Matter. I will also be busy doing my best as a den leader. Did you know that “Do Your Best” is the Cub Scout motto? (Corporate Etiquette Lesson #1: Learn the lingo and culture!)